Back to Projects![Helpdesk Portal for Industrial Automation Services]()
Full Stack Development
Helpdesk Portal for Industrial Automation Services
Ticket management system for Di-Teknik's clients and engineers
Project Overview
A helpdesk portal developed for Di-Teknik A/S allowing their clients to generate service tickets for purchased machines, which are then assigned to engineers for resolution.
Di-Teknik A/S specializes in electric and automation services across various industries in Denmark. This portal facilitates seamless communication between their clients and engineers by enabling ticket creation and management related to machines provided by the company.
Key Features
- Client ticket generation for machine issues
- Engineer assignment and ticket tracking
- Efficient service management workflow
Technical Implementation
Built using Laravel for backend and Vue.js for frontend, ensuring a responsive and robust user experience.
Technologies Used
LaravelVue.js
Project Details
Client
Di-Teknik A/S
Date
September 2021
Duration
2 months
Role
Full Stack Developer
Status
Completed
